FAQs

Yes. The MPS Web Team can be contracted to do content work within MacSites.

Yes! We offer editing and retouching to enhance your photos. This includes color correction, background tweaks, and skin touch-ups. Let us know your preferences, and we’ll make the adjustments. These changes have an extra cost.

Our team understands that emergencies and tight timelines can occur. Rush services can be requested for your order, but please keep in mind that additional costs apply to rush/expedite orders.

Yes, you need a minimum of 0.25 inch bleed. We don’t require crop marks or additional printer’s marks.

Yes! Please reach out to us using the form below and describe your situation.  We will be in touch!

Yes, we do! Please contact us at mps@mcmaster.ca to book your installation.

Yes, MPS offers a platform called MacSites which is a website platform within the organization.

Yes. MPS has design services available for web, print and design only project.

No, MPS does not scan during weekends, holidays or when the university is closed.

Specific instructions for filling out your scanning .csv can be found on our Exams & Scanning page.

• 12 x 48
• 18 x 72
• 24 x 72
• 30 x 72
• 36 x 84
• 48 x 96
• 60 x 120

We also work with custom sizes.

The preferred file format is a correctly sized high-resolution PDF with 0.25 inch bleed.

The scanning process is outlined on our Exams & Scanning page. It’s important to follow the instructions closely to ensure a successful scan.

Standard turnaround for scanning is 24 hours.

Standard turnaround time is 3 business days. (Some exclusions are special binding/finishing, die cutting, wayfinding signage/MacSigns, and displays with hardware)

Wayfinding is all about helping students, staff, and visitors find their way around the campus. It involves creating clear and easy-to-understand signage, maps, and directional cues so that people can locate buildings, classrooms, offices, and other important places on campus.

For more information about photocopying, please visit https://library.mcmaster.ca/services/printing

MPS has 2 locations on campus, but orders can only be picked up at our print office. We are located in the Temporary Lecture Theatre (T34) which can be found behind McMaster Divinity College.

You can drop off your scanning order at our T34 location during business hours.