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Media Production Services

Creativity. Innovation. Excellence. The MPS Experience.

Vision and Strategy

A Message From Our Director

We believe our work speaks for itself.  Several years ago, Media Production Services embarked on a journey to elevate our standards across graphic design, web development, printing, signage, and beyond. Recognizing our capacity for improvement, we committed to offering a broader spectrum of services, pushing the boundaries of creativity, and consistently delivering superior quality.

It is an immense privilege to collaborate with our clients, helping them bring their visions and aspirations to life through innovative design and print solutions. The images and videos showcased on our website provide a glimpse into the diverse and impactful projects undertaken by MPS, serving clients and partners both within and beyond the campus community.

To all those who have entrusted MPS as their creative ally, we extend our heartfelt gratitude for your unwavering support. We eagerly anticipate the opportunity to continue our journey together, realizing new possibilities and achieving remarkable outcomes.

Philip Poelmans
Director, Media Production Services (MPS)
McMaster University

Our Vision. Our Mission. Our Values.


Creativity. Innovation. Excellence.

The MPS Experience.


Our mission is to harness creativity, embrace innovation and attain operational excellence so that we can continue to provide exceptional customer service to McMaster’s faculty, staff, students, and community partners, and implement innovative solutions that deliver a consistent brand experience across diverse media platforms.


We value our relationships above all else. We build our relationships by acting with integrity, committing to collaboration, and delivering innovative solutions and quality products.


Our Strategy

MPS serves as a central provider for print and digital services, seamlessly integrating design, media, and project execution. Our partnership with McMaster University is vital, contributing 4.5% of sales to the core operating budget and offering expertise to reduce costs and enhance quality. With secure facilities, efficient processes, and adherence to regulations, we mitigate risks and prioritize the university’s mission.

Our campus presence ensures convenient, superior customer service, reinforcing our commitment to McMaster’s success. Our alignment with the university’s goals, supported by our reporting structure, gives us a competitive edge. We pledge to consistently meet expectations, delivering fair pricing, reliable turnaround, quality products, and professional services.

To achieve its vision, mission, and financial objectives, MPS has identified Five (5) Key Strategies.

Information Box Group

1. Build Operational Excellence

2. Diversify Product and Service Offerings

3. Broaden Revenue Base

4. Expand Digital Capabilities

5. Enhance Community Partnerships, Sustainability, Inclusivity and Accessibility


Our Awards

Media Production Services has been the proud recipient of the following industry awards for quality, design, service, community engagement, and collaboration.

2023: United Way 8th Annual Pull4Mac Bus Pull

Might Pull Somethin’, Most Funds Raised

2023: CAUCE Award of Excellence

Continuing Education New McMaster University Continuing Education Website

2022: United Way 7th Annual Pull4Mac Bus Pull

Might Pull Somethin’, Most Funds Raised

2020: CCAE Prix d’Excellence Award

University Advancement Brighter World: Research Excellence Brochure, Times Higher Education 8-Page Insert

2019: United Way 6th Annual Pull4Mac Bus Pull

Might Pull Somethin’, Most Team Spirit

2019: CUPMAC Production Award for Digital Printing

Project: Customer Satisfaction Survey “Thank You” Notepads

2019: CUPMAC People’s Choice Award

Project: MPS Portfolio

2019: CASE II Accolades GOLD Award

University Advancement McMaster University’s “Brighter World” Brand Standards & Resource Library Website

2018: President’s Award for Outstanding Service

Recipient: Simon Oakley, Creative & Development Manager, MPS

2018: CUPMAC Impression Award for Accelerated Service

Project: Campus Banners Projects / Visit of Prime Minister

2017: Social Sciences and Humanities Research Council (SSHRC) Award of Excellence

Faculty of Social Sciences McMaster University’s Research Snaps Website

2017: CUPMAC Production Award for Graphic Design

MPS Promotional Calendar

2017: CUPMAC Impression Award for Collaborative Service

MacDrive Exam Copy Printing Process

2017: 2nd Prize, CAUBO Quality and Productivity Awards

Optimizing Value for Money. Won jointly with the Campus Store

2016: Special Kudos from CSS Design Award

Toronto Pan Am Sports Centre Website

2016: CUPMAC Impression Award for Collaborative Service

BiochemRocks ePublication

2016: CCAE Prix D’Excellence for Best Fundraising Initiative

University Advancement McMaster University’s Memories Website

2014: CUPMAC Impression Award for Distinctive Service

MPS Departmental Reorganization

2012: CCAE Prix D’Excellence GOLD Award for Best Annual Fund Initiative

University Advancement McMaster 125 Bursary Challenge Website

2005: 3rd Prize, CAUBO Quality and Productivity (Q&P) Award

2004: President’s Award for Outstanding Service

Custom Courseware Team

2003: International Gallery of Superb Printing Gold Award for Superb Craftsmanship

Doors to Discovery Corporate Identity

1996: International Gallery of Superb Printing Bronze Award for Superb Craftsmanship

Shedding New Light

1994: Canadian Productivity Award

Custom Courseware Initiative. Won jointly with Titles University Bookstore.